Delivery outside the Russian Federation is carried out by Russian and international postal operators. Such as EMS, SDEK, DHL. Payment for delivery can be made when paying for the product, indicating the delivery address and contact information.

The order processing time is 1-2 business days from the moment of registration, after which the goods will be transferred to the delivery service and delivered within the time frame established by the logistics company. On average it is 14 days.

After payment for the order, confirmation messages and a tracking number to track delivery will be sent to the email specified during checkout.

Payment by bank card on the website. Your credit card data is not transmitted to the bank's page and is not stored on our Web server.

You can cancel your order within 14 days after receiving it. Within 10 working days after receiving the product back, the funds will be sent to your account.
Returning a product is possible if its presentation, consumer properties and tag with seal are preserved. Returns must be approved by customer support. It is carried out at the buyer’s expense to the SDEK delivery point at the address: 115432, Russia, Moscow, st. Avtozavodskaya, 23Ak2.

WhatsApp +7 984 782-40-42
contact@shelkbags.ru
Customer support service hours on WhatsApp and social networks:
weekdays from 10:00 to 19:00,
weekends from 12:00 to 18:00.