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Delivery
On the territory of the Russian Federation, to the CIS countries, other countries of the world, it is carried out to the points of issue or to a specific address at the expense of the recipient. An invoice for international delivery is issued after the cost of the service is calculated.

We work with logistics operators by SDEK company, EMS courier service
Order Tracking
After sending the order, the Shelk customer support service in WhatsApp will send a notification with a tracking number for the order on the carrier's website.
Payment
Payment by bank card on the website. Your credit card data is not transmitted to the bank's page and is not stored on our Web server.
Refund
You can cancel the order within 14 days after receiving it. Within 10 banking days after receiving the product back, the funds will be returned to your account.
The return of the product is possible if its presentation and consumer properties are preserved. Refund processing can be coordinated with the customer support service. It is carried out at the expense of the buyer to the delivery point of the SDEC at the address: 117485, Moscow, 102A Trade Union Street or at the address of the showroom location: 117393, Moscow, 24 Garibaldi street.
CUSTOMER SUPPORT SERVICE
+79103695092 WhatsApp messenger
contact@shelkbags.ru
Working hours: weekdays from 09:00 to 18:00
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